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Latest Forum Posts
  • FIX: Router shows "No Link". ZimaVPN peer disconnected
    # Problem Description: Zima is unable to access the router. ZimaVPN keeps disconnecting, as shown in the router logs. This is usually a bug in RouterOS firmware. ![image|625x286](upload://ez0lfxJnR1mKrQcmwTg2z6ZUDQO.jpeg) ### Symptoms: - Router shows "**No-Link**" or "**Disconnected**" - **ZimaVPN** keeps disconnecting on the router. - Ping to is **normal**. ## Affected Versions: **7.2.1 (mmips)**. If you encounter this problem with other versions, please report it via Chat Support. ## Possible Solutions: - **Upgrade RouterOS** to a newer version that contains a bugfix from Mikrotik. - **Downgrade RouterOS** to an earlier working version (see below). # Downgrade to an earlier version: Go to [Mikrotik Download Archive]( 1- Download the **** for your architechture: ![image|690x384](upload://6dMtH9uo54AwI5Vyv9V2QMKkQ9t.png) 2- Extract the ZIP archive. 3- Drag and drop the npk files into the router in Winbox: ![image|690x332](upload://nTCk0kHuiWf9QupF6S7Ap6lXd4p.png) 4- Go to **System > Packages**, click Downgrade: ![image|690x417](upload://x3xTpXmpWWzcIhHi2vvwxQ35gN9.png) 5- Reboot the router and wait around 2 minutes.
    10 days ago by julien
  • How can I do this.Non-payment page
    How can this be done? (There are billing systems that have web notification.)
    a month ago by Mилен
  • How can I do this.Non-payment page
    Notifications feature could replace this functionality by sending an automated email/sms/whatsapp/or push notifocation when the account is about to expire, and when it expires with a link to the client portal for more information
    a month ago by Support
  • How can I do this.Non-payment page
    This was possible during the http days. It was done as follows: With Https this cannot be done anymore. It is sad because it was handy back then and simple.
    a month ago by Support
  • How can I do this.Non-payment page
    ![2|466x304](upload://xucg8C9CT9qa7qj6G7SbpaYacRY.png) How can I do this. When the customer has not paid.
    a month ago by Mилен
  • Question about adding client accounts
    Thanks for your feedback. Please send a screenshot or more details so we can help you. **General recommendation for community questions:** Always elaborate with a screenshot and a few details to make the question more specific. It helps us give the best suited answer. Also your question becomes helpful for community members who are facing the same issue. Thanks again for the feedback and feel free to ask as many questions!
    a month ago by Support
  • Question about adding client accounts
    I'm trying to add clients. It shows me that they are not on the list. What should I do?
    a month ago by Mилен
  • Question about static ip
    # To prevent IP conflicts (Framed IP <> IP Pool): IP addresses below are for demonstration only ### 1- Edit your subscriber: - Framed IP: ### 2- On the IP Pools Page: - IP Ranges: ## You can have multiple ranges per router as shown below: ![image|690x431](upload://xjZLznmilkCBJSn5i0Ez0buaGdj.png)
    a month ago by julien
  • Question about static ip
    Share screen shot with details , how to use it.
    a month ago by Vinod
  • Question about static ip
    The use case described can be solved by fixing the misconfig. To do so, please share the IP pool range and the Framed IP. Specify the necessary details with screenshots and be specific so we can guide you better. Otherwise feel free to contact our webchat support so we could assit you to solve the issue because it is definitely a misconfig and not a bug.
    a month ago by Support

How it works

Step 1: Connect Mikrotik

Step 2: Add Subscribers

Step 3: Manage


Quota Control

  • Specify daily, weekly, monthly quota consumption for clients
  • Multi-level bandwidth shaping to help prevent consumption abuse
  • Create FUP rules for peak time (Fair Usage Policy)
  • Specify higher rate limits at off-peak time (i.e. double, or triple speed after midnight)
  • Exclude traffic accounting during a certain time of day (i.e. free quota after midnight)
  • Specify speed on based on week day (i.e. faster speed on the weekend)
  • Create special service plans that are active during business hours only (i.e. blocked on weekends, and after 6PM on business days)

Consumption Graphs

  • Detailed consumptions graphs of your subscribers
  • Fitler using custom time ranges

Central Monitoring Page

  • Seamless control of your ISP from a single page
  • Block/unblock, and renew subscriptions
  • Quick search, and filtering by status (Active users, Expired, Expires-soon, Online, Offline)
  • Color codes (Online, Offline, Blocked, Expired)
  • Customize column visibility

More features


Customize your company name, logo, currency, and sub-domain.

Role Based Access

Admin, reseller, sub-Resellers, and subscribers. Each reseller/sub-reseller manages their own list of subscribers, admin manages all.

MAC Auto Detect & Lock

Automatic binding of MAC address to subscriber on first connection. Reset MAC binding when a device is changed.

Accounting & Reports

Easy credits transactions. Customize your accounting reports. Export reports to CSV or Excel.

Cloud Based

No need for a server anymore. All you need is a Mikrotik router. Access your ISP from anywhere using your subdomain

Data Safety

Your data is stored safely, and kept private. No need to worry about data backup anymore.


We are committed to provide the best product and support for all our ZIMA plans.


For starting and small ISPs.




For growing ISPs

Monthly Internet Users
Per Month

1-249 $0.8/user

250-999 $0.5/user

1000-4999 $0.3/user

5000-14999 $0.2/user



Comparative guide of ZIMA Features

Free Premium
Routers 1 Unlimited
Quota Control
Client Login
Payment Gateways
Email/SMS Notifications

Made For Mikrotik

Zima is fully compatible with Mikrotik (RouterOs). We are also enlisted among MFM (Made For Mikrotik)

Frequently Asked Questions

How can I install Zima?

Do I need any technical skills to setup Zima?

Do I need a public IP to use Zima?

Can I import my subscribers from other RADIUS systems to Zima?

How much time do I need to setup Zima, migrate my subscribers, and connect my routers?

Is there a limit for the number of subscribers I can add?

One of my routers has been damaged, and I need to replace it. How can I restore?

I manage 2 remote locations, with 2 separate networks. Do I need 2 licenses?

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